Privacy Policy

At, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a client is used to process your orders and to provide a more personalised experience. with us. Our client databse is completely encrypted to increase the security of our customer’s information.

Database Security

All employees take your personal information very seriously. All employees must learn and obey our security policies. Access to client information is limited to key management personnel.

Links to Other Sites

This Website contains links to other Websites. Please note that when you click on one of these links, you may be leaving the site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. 

Freestanding Laundry, Dishwasher and Refrigeration connections

This service includes:

         The removal of all packaging. The removal of transit bolts where applicable. Disconnection of the old

                  appliance where possible. Removal of the old appliance if disconnection is possible. Where an old                           

                  appliance is disposed of, once removed from a customer’s home, it is non-returnable and all rights to it are

                 waived. (Please note that current E.E.C legislation does not allow us to remove old refrigeration appliances.

                 Please contact your local council for information as to how to have these items safely removed.) 

Installation of the new appliance includes:

        1. a)  Connection of washing machine and dishwasher inlet hoses to existing house-hold water pipes and

                           ensuring a watertight connection.

             b)  Connection of the waste hose to a stand-pipe or existing under-sink waste valve. 

        2. Connection of the appliance to an accessible standard 13 amp three-pin plug socket.

        3. Testing the appliance to ensure good working order. 

            (Please note that new refrigeration products should be left to stand and settle for 6-24 hrs before

                      initial use.)

Please note that our service does “not” include the following:

         Repairing or amending any discovered faults to existing house-hold  connections. 

         Any alterations to kitchen cabinets, removal of doors, worktops, tiling or flooring required to ensure the

                  safe installation of the appliance. Removal of the moulded plug, extending electrical wiring or hard-wiring

                   into an isolator socket.

         Installation of the appliance more than 1.5 metres away from the accessible connections. 

TV , L.C.D , Plasma , Home Cinema , Video and DVD

Our home installation service includes, pre-assembly of individual stands and the set-up, tuning in and appropriate connection of all products. We can also connect pre-existing audio & video equipment, however these items will need to be compatible with your new products and deemed to be in good working order by our installers. 

Our service does “not” include: Wall mounting: Wall channelling: Wire tidying (under carpets, behind skirting boards) If you require these services, email or call for a quotation ( a site survey may be required) 

Please note, that if you have poor quality aerial reception due to either weak transmission or inappropriate aerials, we cannot be held responsible for any associated problems that this may cause.

Our installation service does not include freestanding cookers or built-in products. If you require these services, email or call for a quotation